Client Relationship Manager

Join Our Team as a Pearson Test of English Client Relationship Manager! TITLE: Client Relationship Manager Territory: Managing relationships with priority US Universities At Pearson, we believe in the power of education to transform lives.
As a Client Relationship Manager for the Pearson Test of English (PTE), you're on the front lines of driving awareness, campaigning for fairness and engaging in the international education community.
Your role is crucial for test takers and institutions.
PTE is a suite of language tests which is growing rapidly worldwide, as a strong competitor to IELTS and TOEFL.
The team requires a self-starter to drive a test recognition program for PTE Academic and other related products across higher and further education institutions in the United States with an agreed global recognition strategy.
The Client Relationships Manager will work alongside PTE colleagues globally to drive activity between sending and receiving markets.
They represent the interests of the US in product development and will provide market information to the business.
This is a remote/home-based position with approximately 35% travel, including visits to college campuses and national meetings.
Please note that we do not offer relocation packages for this position.
The ideal candidate should be based in or around: Chicago, IL Indianapolis, IN Miami, FL Key Responsibilities Your day-to-day will involve: Strategically planning at both the territory and institution levels.
Developing and executing a tactical plan across higher education institutions within the territory, with the aim of securing the highest level of endorsement/use/status of/for PTE Academic.
Using a mix of campus visits and virtual campus days to consistently connect with 10+ faculty members daily, employing effective consultative sales techniques.
Building and managing relationships with Admissions Offices, International Offices and other university leaders and staff to secure the highest level of awareness and endorsement for PTE Academic.
Using a mix of sales and influencing skills, to develop university and college relationships to demonstrate the benefits of PTE Academic.
Providing support to universities and colleges for score verification, recruitment and admissions.
Maintaining accurate and timely tracking and forecasting in OneCRM (Salesforce.
com).
Demonstrating excellent organizational and follow-up skills.
Delivering effective presentations to stakeholders via industry conferences, forums, webinars or social platforms.
Proactively positioning PTE Academic and expanding brand awareness.
Understanding and collaborating with the key external stakeholders including education associations & Study Consortiums.
Working closely with the Customer Success organization to ensure effective support for key customers.
Staying up to date on Pearson products, platforms, and capabilities.
Keeping informed about issues impacting the international educational industry, market environment and competitor information.
Demonstrating collaboration by sharing successful tactics across your district, region, and nationally.
Willingness to take on assignments with cross-functional task forces when needed.
Outcomes Your role's success will be measured by: Meeting or exceeding recognition targets.
Meeting or exceeding engagement targets.
Meeting or exceeding revenue targets.
Your Rewards As a Pearson Education Sales Representative, you'll enjoy: A highly competitive base salary and bonus potential.
Coverage of all travel expenses.
Excellent benefits package.
Essential Attributes Your success will be driven by: Determination and a strong desire to achieve results.
Optimism and a positive outlook.
Initiative-taking and self-direction.
A consistent track record of excelling in a fast-paced business environment.
Enthusiasm for investigating needs, solving problems, and meeting educational needs.
The ability to build trust-based relationships with customers and colleagues and maintain those relationships through professional empathy and trust-building behaviors.
The ability to communicate professionally, clearly, and effectively to target audiences.
Resilience and the ability to overcome challenges to achieve outcomes.
Strong organizational skills and the ability to prioritize tasks and meet deadlines.
Collaboration skills, allowing you to interact and engage with others while working toward a common goal.
Analytical skills, enabling you to prioritize based on data and manage tracking toward goals.
Digital skills, the ability to use different technology avenues, complete daily activities and crucially log activities into a CRM system.
Change agility, the ability to adapt quickly and lead others through change.
Learning agility, showing an aptitude for learning new technologies and skills.
Experience in building stakeholder relationships for commercial benefit.
Qualifications To embark on this journey, you should bring: A Bachelor's degree or an equivalent combination of education and successful work experience.
A minimum of 2 years of outstanding sales performance in the higher education market or a related industry.
Proficiency with Office tools, mobile technologies, computer applications, and business systems.
Knowledge of English language assessments or with educational testing.
Experience working within a university or admissions/recruitment office environment.
Ready to Join Us? If you're ready to make an impact in education, we're eager to hear from you.
Let's embark on this journey together! At Pearson, we offer a flexible work environment that values work-life balance.
We believe that the freedom to work from anywhere, anytime is crucial to our culture and employee satisfaction.
In return, we expect employees to have the necessary means to work remotely, adhering to our work-at-home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards, and expectations.
Join us in shaping the future of education! What to expect from Pearson Did you know Pearson is one of the 10 most innovative education companies of 2022? At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine.
We do this by creating vibrant and enriching learning experiences designed for real-life impact.
We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets.
To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education.
Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer.
Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging.
We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential.
Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work.
People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify.
We want a team that represents a variety of backgrounds, perspectives and skills.
The more inclusive we are, the better our work will be.
All employment decisions are based on qualifications, merit and business need.
All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.
We strive for a workforce that reflects the diversity of our communities.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.
com.
Note that the information you provide will stay confidential and will be stored securely.
It will not be seen by those involved in making decisions as part of the recruitment process.
Job: SALES Organization: English Language Learning Schedule: FULL\_TIME Req ID: 14049 \#location