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Posted : Sunday, June 16, 2024 12:18 PM
Description
Organizational Change Management (OCM) Manager-WMS 2
Join an exciting team!
Washington Technology Solutions (WaTech) is a national leader in adopting new, innovative technologies that transform the way Washingtonians receive state services.
WaTech sets the strategic technology direction for Washington in multiple domains and programs and is responsible for the state’s core technology services.
About the position This position is a part of the Strategy & Management Division (SMD).
SMD leads the implementation of strategic direction and enterprise architecture for information technology and oversees the portfolio of major IT projects for state government.
As the Organizational Change Management Manager, you will oversee WaTech’s Organizational Change Management (OCM) strategy and execution by developing a mature OCM framework, providing executive sponsor OCM coaching and managing agency change initiatives to ensure successful projects and initiatives as measured through adoption rates and metrics.
Duties Some of what to expect with this role: Use change management methods to support Lean/Continuous Improvement, performance management, governance, and other organizational changes.
Design, develop, coordinate, implement, deliver, evaluate, and execute a change management program using Prosci’s ADKAR model (Awareness, Desire, Knowledge, Ability and Reinforcement).
Work with all levels of WaTech management to manage and control large-scale, high-risk agency projects.
Collaborate with sponsors, project team and agency communications resources to design and deliver proactive communication and develop marketing strategies in support of organizational change management.
Conduct impact analyses, assess change readiness, and identify key stakeholders.
Consult and coach project teams, managers, and supervisors to drive adoption and operationalize change throughout the agency.
Provide or organize training to teach sponsors, managers, and supervisors how to identify and manage anticipated resistance and increase adoption.
Develop a formal WaTech Organizational Change Management Community of Practice.
Apply a change management process and tools to create a strategy to support adoption of the changes.
Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
Integrate change management activities into project plans.
Serve as a trusted leader throughout the agency to drive adoption of change and support continuous improvement work across the organization.
Here’s what we’re looking for: A bachelor’s degree in business administration or related field of study AND five years of direct organizational change management leadership experience.
**Additional combination of education, work experience, and/or completion of an accredited training program may substitute for the degree.
** The required experience must include: Five years of professional experience guiding people and processes through medium to large organizational change initiatives utilizing formal change management strategies such as Prosci’s ADKAR model.
Experience and knowledge of change management principles, methodologies, and tools.
Direct experience developing strategic long-term change management operating plans, goals, and objectives for their programs for a future state.
Preference may be granted to applicants with the following: Familiarity with project management approaches, tools, and phases of the project lifecycle.
Change management certification or designation.
Experience using and applying Lean principles and methods, including 5S, standard work, leader standard work, four-step problem solving, value stream mapping, visual management, and Gemba walks.
Proven experience working with executives, managers, and project teams to design and implement change management strategies.
Acute business acumen and understanding of organizational issues and challenges.
Experience with large-scale organizational change efforts.
We value diversity and different perspectives: WaTech is committed to providing equal access and opportunities to all qualified applicants and employees.
We seek to attract and retain a diverse staff and welcome your experiences, perspectives, and unique identity.
What WaTech Offers: As an employee of WaTech, you’ll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more.
While WaTech is headquartered in Olympia, Washington, which is near some of the country’s most scenic national parks, we are able to offer many of our positions telework and flexible schedule options to help support a healthy work life balance.
To learn more about WaTech, and what our employees enjoy about working here, please visit our website.
Telework: This position is approved for telework.
However, may require the incumbent to be onsite as needed to participate in sessions/workshops, trainings, or/and meetings.
How to apply: Applications for this recruitment will be accepted electronically.
Please select the large “apply button” at the top of this announcement.
You may need to create a profile and account in Washington state's automated application system.
We invite you to include your name and pronouns in your material to ensure we address you correctly throughout the application process.
To be considered for this position you will need to: Submit your online application.
Answer all required Supplemental Questions.
Attach a Letter of Interest that addresses how your experience qualifies you for this role.
Attach a Resume that clearly documents the work history, training, and education that makes you a viable and competitive candidate for this position.
Include Three professional references and their contact information.
Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application.
(Please redact any personally identifiable data such as social security number prior to submittal.
) Note: Applications without the requested attachments identified above or containing supplemental question responses with comments such as "see resume" may lead to your application being disqualified from consideration.
Conditions of employment: This position requires a background check.
Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position and is a continued condition of employment.
Recruitment process: First round of application assessments will be conducted seven days after the initial job posting date.
The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date during the recruitment process.
It is to the applicant's advantage to apply as early as possible.
This recruitment may be used to fill multiple positions.
Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to Rebekah.
Wilkes@WaTech.
wa.
gov Persons requiring accommodation in the application process or for an alternative format may contact Human Resources at (360) 407-8242 or Human.
Resources@watech.
wa.
gov.
Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
WaTech complies with the employment eligibility verification requirements of the federal Form I-9.
The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
Supplemental Information
WaTech sets the strategic technology direction for Washington in multiple domains and programs and is responsible for the state’s core technology services.
About the position This position is a part of the Strategy & Management Division (SMD).
SMD leads the implementation of strategic direction and enterprise architecture for information technology and oversees the portfolio of major IT projects for state government.
As the Organizational Change Management Manager, you will oversee WaTech’s Organizational Change Management (OCM) strategy and execution by developing a mature OCM framework, providing executive sponsor OCM coaching and managing agency change initiatives to ensure successful projects and initiatives as measured through adoption rates and metrics.
Duties Some of what to expect with this role: Use change management methods to support Lean/Continuous Improvement, performance management, governance, and other organizational changes.
Design, develop, coordinate, implement, deliver, evaluate, and execute a change management program using Prosci’s ADKAR model (Awareness, Desire, Knowledge, Ability and Reinforcement).
Work with all levels of WaTech management to manage and control large-scale, high-risk agency projects.
Collaborate with sponsors, project team and agency communications resources to design and deliver proactive communication and develop marketing strategies in support of organizational change management.
Conduct impact analyses, assess change readiness, and identify key stakeholders.
Consult and coach project teams, managers, and supervisors to drive adoption and operationalize change throughout the agency.
Provide or organize training to teach sponsors, managers, and supervisors how to identify and manage anticipated resistance and increase adoption.
Develop a formal WaTech Organizational Change Management Community of Practice.
Apply a change management process and tools to create a strategy to support adoption of the changes.
Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
Integrate change management activities into project plans.
Serve as a trusted leader throughout the agency to drive adoption of change and support continuous improvement work across the organization.
Here’s what we’re looking for: A bachelor’s degree in business administration or related field of study AND five years of direct organizational change management leadership experience.
**Additional combination of education, work experience, and/or completion of an accredited training program may substitute for the degree.
** The required experience must include: Five years of professional experience guiding people and processes through medium to large organizational change initiatives utilizing formal change management strategies such as Prosci’s ADKAR model.
Experience and knowledge of change management principles, methodologies, and tools.
Direct experience developing strategic long-term change management operating plans, goals, and objectives for their programs for a future state.
Preference may be granted to applicants with the following: Familiarity with project management approaches, tools, and phases of the project lifecycle.
Change management certification or designation.
Experience using and applying Lean principles and methods, including 5S, standard work, leader standard work, four-step problem solving, value stream mapping, visual management, and Gemba walks.
Proven experience working with executives, managers, and project teams to design and implement change management strategies.
Acute business acumen and understanding of organizational issues and challenges.
Experience with large-scale organizational change efforts.
We value diversity and different perspectives: WaTech is committed to providing equal access and opportunities to all qualified applicants and employees.
We seek to attract and retain a diverse staff and welcome your experiences, perspectives, and unique identity.
What WaTech Offers: As an employee of WaTech, you’ll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more.
While WaTech is headquartered in Olympia, Washington, which is near some of the country’s most scenic national parks, we are able to offer many of our positions telework and flexible schedule options to help support a healthy work life balance.
To learn more about WaTech, and what our employees enjoy about working here, please visit our website.
Telework: This position is approved for telework.
However, may require the incumbent to be onsite as needed to participate in sessions/workshops, trainings, or/and meetings.
How to apply: Applications for this recruitment will be accepted electronically.
Please select the large “apply button” at the top of this announcement.
You may need to create a profile and account in Washington state's automated application system.
We invite you to include your name and pronouns in your material to ensure we address you correctly throughout the application process.
To be considered for this position you will need to: Submit your online application.
Answer all required Supplemental Questions.
Attach a Letter of Interest that addresses how your experience qualifies you for this role.
Attach a Resume that clearly documents the work history, training, and education that makes you a viable and competitive candidate for this position.
Include Three professional references and their contact information.
Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application.
(Please redact any personally identifiable data such as social security number prior to submittal.
) Note: Applications without the requested attachments identified above or containing supplemental question responses with comments such as "see resume" may lead to your application being disqualified from consideration.
Conditions of employment: This position requires a background check.
Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position and is a continued condition of employment.
Recruitment process: First round of application assessments will be conducted seven days after the initial job posting date.
The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date during the recruitment process.
It is to the applicant's advantage to apply as early as possible.
This recruitment may be used to fill multiple positions.
Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to Rebekah.
Wilkes@WaTech.
wa.
gov Persons requiring accommodation in the application process or for an alternative format may contact Human Resources at (360) 407-8242 or Human.
Resources@watech.
wa.
gov.
Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
WaTech complies with the employment eligibility verification requirements of the federal Form I-9.
The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
Supplemental Information
• Phone : (360) 407-8646
• Location : Olympia, WA
• Post ID: 9023564454
