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Posted : Tuesday, September 26, 2023 02:42 AM
Get to know Summit Pacific Medical Center:
Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic.
Our vision is “Through Summit Care, we will build the healthiest community in the Nation.
” Our hospital is unique due to its size and accessibility.
We pride ourselves on our ability to give patients quick access to a provider.
Critical Access Hospital 24/7 Emergency Department Level II Cardiac Center Level III Stroke Center Level IV Trauma Care To learn more about Summit Pacific, visit www.
summitpacificmedicalcenter.
org 1,000.
00 Sign on bonus with a 14-month commitment About the team: The Program Specialist is responsible for coordinating and managing the administrative tasks related to patient care for their assigned clinical service line.
They serve as a primary point of contact for patients, assisting them with scheduling appointments, providing information about clinical services and insurance processes, submitting necessary orders, processing referrals, confirming authorizations, and ensuring a smooth and efficient patient experience.
The Program Specialist works closely with healthcare professionals, including providers, technicians, clinical support staff, and the Patient Access Department, to facilitate the delivery of high-quality care to patients.
Required Education and Experience: High school diploma, associate degree in a related field preferred Minimum of 2 years’ experience in a healthcare setting, preferably in patient access related functions.
Knowledge of relevant medical terminology.
Familiarity with medical insurance processes, including verification, authorization, and claims submission.
Proficiency in using electronic medical records (EMR) systems and other office software applications.
Required Licenses, Certifications and/or Registration: N/A Job Specific Duties: Schedule appointments, consultations, follow-up visits, and other related appointments for patients within their service line(s).
Coordinate with Patient Access, management, providers, technicians, and other healthcare staff to ensure optimal scheduling and utilization of resources.
Coordinates durable medical equipment (DME) as needed by department.
Communicate appointment details and instructions to patients, including any necessary preparations.
Serve as the expert on patient access workflows for their assigned service line(s), address inquiries, provide information, and ensure effective communication.
Educate patients on pertinent procedures and policies, including preparation instructions, duration, and expected outcomes.
Answer phone calls, respond to emails, and handle other forms of communication promptly and professionally.
Maintain patient records, ensuring accuracy and confidentiality of information.
Coordinate referrals to and from other healthcare providers/service lines, as needed, and ensure appropriate documentation is obtained.
Obtain necessary authorizations, insurance verifications, and pre-certifications needed for services.
Verify acquisition of referrals and pre-authorizations for applicable services.
Monitors for referral or authorization expirations and proactively seeks extensions.
Monitors and closes inactive referrals when unable to schedule due to lack of patient contact.
Support department initiatives by working waitlists and special projects/patient lists as needed.
Collaborate with providers, clinical staff, and technicians to ensure seamless coordination of patient care.
Follow up with patients to provide test results, orders, answer questions, and address concerns.
Perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
Consistently demonstrate SPMC values and provide all patients/customers with an excellent service experience.
Performs other related duties as assigned.
This is a union position, compensation is $20.
17 to $28.
15 depending on experience.
BENEFITS: Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security! We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
Benefits offered by SPMC: Competitive Compensation Medical Prescription Dental (including Orthodontia) Vision Healthcare FSA and daycare FSA Daycare subsidized benefit Life Insurance Accidental Death and Dismemberment (AD&D) Short- and long-term disability Generous employer 403b match contributions for retirement 457 retirement account for additional funds Employee Assistance Program (EAP) Tuition reimbursement Smoking Cessation Assistance Employee Wellness Program Employee Committees to participate in such as Spirit Team Beautiful on-site gym for employees Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps Walking trails on site Location: Summit Pacific Medical Center · SPM SPWC CLINIC Schedule: Full Time, M-F 0830-1700
Our vision is “Through Summit Care, we will build the healthiest community in the Nation.
” Our hospital is unique due to its size and accessibility.
We pride ourselves on our ability to give patients quick access to a provider.
Critical Access Hospital 24/7 Emergency Department Level II Cardiac Center Level III Stroke Center Level IV Trauma Care To learn more about Summit Pacific, visit www.
summitpacificmedicalcenter.
org 1,000.
00 Sign on bonus with a 14-month commitment About the team: The Program Specialist is responsible for coordinating and managing the administrative tasks related to patient care for their assigned clinical service line.
They serve as a primary point of contact for patients, assisting them with scheduling appointments, providing information about clinical services and insurance processes, submitting necessary orders, processing referrals, confirming authorizations, and ensuring a smooth and efficient patient experience.
The Program Specialist works closely with healthcare professionals, including providers, technicians, clinical support staff, and the Patient Access Department, to facilitate the delivery of high-quality care to patients.
Required Education and Experience: High school diploma, associate degree in a related field preferred Minimum of 2 years’ experience in a healthcare setting, preferably in patient access related functions.
Knowledge of relevant medical terminology.
Familiarity with medical insurance processes, including verification, authorization, and claims submission.
Proficiency in using electronic medical records (EMR) systems and other office software applications.
Required Licenses, Certifications and/or Registration: N/A Job Specific Duties: Schedule appointments, consultations, follow-up visits, and other related appointments for patients within their service line(s).
Coordinate with Patient Access, management, providers, technicians, and other healthcare staff to ensure optimal scheduling and utilization of resources.
Coordinates durable medical equipment (DME) as needed by department.
Communicate appointment details and instructions to patients, including any necessary preparations.
Serve as the expert on patient access workflows for their assigned service line(s), address inquiries, provide information, and ensure effective communication.
Educate patients on pertinent procedures and policies, including preparation instructions, duration, and expected outcomes.
Answer phone calls, respond to emails, and handle other forms of communication promptly and professionally.
Maintain patient records, ensuring accuracy and confidentiality of information.
Coordinate referrals to and from other healthcare providers/service lines, as needed, and ensure appropriate documentation is obtained.
Obtain necessary authorizations, insurance verifications, and pre-certifications needed for services.
Verify acquisition of referrals and pre-authorizations for applicable services.
Monitors for referral or authorization expirations and proactively seeks extensions.
Monitors and closes inactive referrals when unable to schedule due to lack of patient contact.
Support department initiatives by working waitlists and special projects/patient lists as needed.
Collaborate with providers, clinical staff, and technicians to ensure seamless coordination of patient care.
Follow up with patients to provide test results, orders, answer questions, and address concerns.
Perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
Consistently demonstrate SPMC values and provide all patients/customers with an excellent service experience.
Performs other related duties as assigned.
This is a union position, compensation is $20.
17 to $28.
15 depending on experience.
BENEFITS: Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security! We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
Benefits offered by SPMC: Competitive Compensation Medical Prescription Dental (including Orthodontia) Vision Healthcare FSA and daycare FSA Daycare subsidized benefit Life Insurance Accidental Death and Dismemberment (AD&D) Short- and long-term disability Generous employer 403b match contributions for retirement 457 retirement account for additional funds Employee Assistance Program (EAP) Tuition reimbursement Smoking Cessation Assistance Employee Wellness Program Employee Committees to participate in such as Spirit Team Beautiful on-site gym for employees Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps Walking trails on site Location: Summit Pacific Medical Center · SPM SPWC CLINIC Schedule: Full Time, M-F 0830-1700
• Phone : NA
• Location : 600 East Main Street, Elma, WA
• Post ID: 9131779500
