*Job description*
Job Description
Our clinic serves clients with mental health and chemical dependency needs.
We are an organization with a strong culture that emphasizes a passion for learning, pursuit of excellence, and teamwork.
We are seeking a _Full-time_ front office Administrative Staff who will be responsible for setting the entire tone of the patient visit, handling each patient encounter with care, friendliness, and professionalism.
_*Successful candidates will have the following qualities:*_
* Must be available from Monday through Friday (40 hours per week)
* Must be able to pass a criminal background check.
* Truly customer oriented -- will enjoy interacting with the public, both in-person and online on a consistent basis
* Naturally friendly, caring, and outgoing
* Able to stay calm in tense situations
* Very detail oriented
* Professional online communication skills and facility with online platforms
* Able to understand and remember complex information related to insurance coverage
* Superior written and spoken English skills
* Very comfortable interacting with all cultures and backgrounds, especially underserved populations
* Professional, office-appropriate appearance
* Excellent typing and computer skills.
Since most of the tasks are computer-based, familiarity with utilizing computer systems and a variety of programs is a must.
* Excellent work ethic - punctual, attentive to duties, high self-expectations, and be able to protect client’s confidentiality
* Two + years of higher education preferred
* Understanding of healthcare or experience in the field is preferred
_*Primary responsibilities include:*_ *Greets patients and guests, in person and by phone, in a prompt, courteous, and helpful manner*
* Responds to inquiries, takes messages and provides accurate information regarding schedules and services.
* Checks in, registers, and schedules patients in the patient management system.
* Maintains appointment schedule and follows office scheduling policies
* Routes, scans, faxes, and/or files documents and mail appropriately
* Types/transcribes memos, minutes, and other documents
* Assists other departments when called upon
* Works collaboratively in groups and takes initiative.
* Maintains referral data and works collaboratively with various referral coordinators.
* Uses the clinic’s electronic scheduling system and Telehealth platform scheduling for appointments.
* Ability to schedule patients in a timely manner.
_*To apply, you need to send the following 2 items as email attachments.
*_
- Your resume with contact information and PMHS job application form.
Your resume is not a substitute to PMHS job application form.
- Your written answers to at least four of the following questions:
1.
Tell us a little about yourself.
2.
What is your best attribute?
3.
Summarize your thoughts on mental health, chemical dependency, and mental/behavioral health services.
4.
How would your previous co-workers describe you and your work?
5.
What about this job is attractive to you?
6.
Our motto is “Dignity, Care, Respect.
” What does this mean to you in the context of this job description?
Job Type: Full time
Salary: $16.
50 - $17.
50 per hour, depending on experience and qualifications
Benefits:
* Employee assistance program
* Health insurance (full time employees)
* Paid Vacation (full time employees)
* 401K
Education:
* Minimum high school or equivalent
Experience:
* Customer service: 1 year (Preferred)
Work Location: In person
Job Types: Full-time, Contract
Pay: $16.
50 - $17.
50 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* Employee assistance program
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
Education:
* High school or equivalent (Preferred)
Experience:
* Customer service: 1 year (Preferred)
Ability to Relocate:
* Olympia, WA 98502: Relocate before starting work (Required)
Work Location: In person
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